Where can I find the newest firmware for my printer?
All official supported releases of creality firmware can be found at : https://www.creality.com/download
What slicer should I use?
We recommend to always use Creality Slicer as it comes with the latest configuration’s for their printers. You can download it at : https://www.creality.com/download
Who do I call if I have any problems?
Give alpha a call and they can contact creality directly for any warranty related parts.
How do I level the bed?
alpha has a quick start levelling guide on the getting started page.