FAQs

 

Where can I find the newest firmware for my printer?

All official supported releases of creality firmware can be found at : https://www.creality.com/download

 

What slicer should I use?

We recommend to always use Creality Slicer as it comes with the latest configuration’s for their printers. You can download it at : https://www.creality.com/download

 

Who do I call if I have any problems?

Give alpha a call and they can contact creality directly for any warranty related parts.

 

How do I level the bed?

alpha has a quick start levelling guide on the getting started page.

 

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